How can I purchase a product at Shiny.com.ua?
Once you decided you would like to buy a product, you click through directly to the supplier’s website or you can purchase straight at TyresNet if the retailer is listed in our marketplace.
Click through to seller’s website and proceed with your order there
- Proceed to seller’s website
- Shop information (General information, contact and payment details)
- Shipping information and availability status
- Payment methods accepted by seller
Add to cart and order on our platform
- Add to cart to order directly from Shiny.com.ua
*As soon as the order has been placed you will deal directly with the retailer. If you have any questions regarding the order you should contact the supplier directly. All information is listed in “Shop information” section, and it will be also mentioned in your order confirmation email.
Listed on Shiny.com.ua shops offer various methods of payments that are displayed on product detail pages next to each offer
You can also choose from multiple payment methods on checkout page, if you will purchase directly from Shiny.com.ua
→ Bank transfer
If you have chosen Bank transfer as your prefered payment method you will find payment information and total amount on a thank you page after you completing the purchase:
- Seller’s account details (Transfer the amount to the account listed)
- Total amount for your order - sum of money that you transfer to seller
- Seller’s contact information, so you can contact shop for more details
Same information you will receive via email
*Please be aware that your order will be processed only after your payment was confirmed.
→ Credit card
You can pay with all types of credit cards that are listed in seller's payment methods. As soon as you have chosen credit card type and confirmed your order by pressing "Buy now" button, you will be redirected to seller's payment page. After your payment is processed you will return back to Shiny.com.ua's "Thank you" page, where you will find your order details.
→ Paypal or other online payment service
If you choose to complete your payment with PayPal or any other online payment service, at the end of your order you will be redirected to online payment service platform. If you already have an account, simply log in and confirm your order. If you have not used online payment service before, you can register as a guest or create a new account, and then confirm your order.
Once we have confirmed the payment, you will receive an order confirmation.
*Please note, that in rare occasion, Paypal processing problems may occur, which we cannot influence. Note that a transaction through PayPal will be issued from our webpage, you cannot go to PayPal’s webpage to complete your order, then we will not link the payment with the order. Please keep this in mind when choosing PayPal or any other online payment service as your payment method.
Track your order
As soon as you placed your order, you will land on a "Thank you page" and receive order confirmation email that contains all information needed to track or identify your order:
- Order number - 8 digits that you can use to identify your order with customer support if needed, or to track your order via our tracking form
- Order status - section in “Order confirmation page” (that you can reach by using our tracking form, or by following the link from your confirmation email) with detailed information regarding your order status:
- ❏ Order date
- ❏ Status
- ❏ Cancellation cause
- ❏ Payment date
- ❏ Issue date
- ❏ Delivery Company name
- ❏ Tracking number
Each shop listed on Shiny.com.ua has different delivery options.
Pay attention to this information on product detail page
In order to know more regarding delivery options of a specific seller:
→ If placing an order directly on Shiny.com.ua:
Once you cliked “Add to cart”, you can proceed to checkout. Information regarding each seller’s shop payment and delivery policy is easily accessible from your cart.
→ If you click through to our partners’ site:
Find all information regarding delivery policies and option on seller’s site. Normally it can be found on the top or bottom menu bar.
*Please Note that Shiny.com.ua does not carry the transport risk. The retailer is always responsible for everything related to your order including delivery issues.